MusedbyNaomi

Deposits & Payments: All deposits are strictly non-refundable under all circumstances. Your deposit holds your slot and goes directly toward your total service balance. Cancellations & Notice 24-Hour Notice Required: Any cancellations or changes must be made at least 24 hours prior to your appointment. Late Cancellations (Reaching Out Under 24 Hours): If you cancel within 24 hours of your appointment but reach out to notify me, your deposit is forfeited and a fee of 20% of your remaining service balance will be charged to the card on file. No-Call / No-Shows If you fail to show up to your appointment without reaching out prior, you will forfeit your deposit and your card on file will be charged 100% of the remaining service balance. Future bookings will also be restricted. Rescheduling You may reschedule your appointment once using your original deposit, provided you give at least 24 hours' notice. Rescheduling requests made within the 24-hour window will be treated as a late cancellation (20% fee applied) and will require a new deposit to rebook.